We welcome you to the privacy policy page of Carpets Online Dubai. We prioritize and honor the privacy of our customers and our website. This page will explain how we collect, use, and share your information when you visit our website to purchase products and services.

Detail Of The Information That We Collect

We only collect the information you have sent us with your consent via forms, orders, surveys, applications, and emails. Moreover, we also collect your data automatically through cookies, web beacons, and other related technologies. The information that we mostly collect from you is your name, email address, phone number, payment options, address, IP address, and some other browsing behaviors.

How We Use the Information We Collect? 

Now, we will let you know about the usage of collected information. Have a look at them:

  • Process your order and deliver your products safely.
  • Make our website more user-friendly and improve the customer experience.
  • Promote our products and services in the most effective way possible.
  • Communication with the customer regarding orders, products, services, and promotions.
  • Check the analytics to make our products and offerings better.
  • To operate responsibly to protect our business and customers’ transactions.

We collect your personal information when we have a valid legal reason under the UAE data protection laws.

Log-Files 

We always use log files for some standard websites. These files include internal protocols, browser types, ISP, existing pages, dates, site maps, and clicks on the sites. All information will help us analyze trends, track user movement, and administer sites.

Data Retention

We will keep your personal information until we fulfill the purpose mentioned above. The retention periods for data vary, depending on the necessity of the business, legal obligations, and legitimate interests.

We will not keep the sensitive payment data after one transaction. We retain correspondence with customers for one year after each interaction. Additionally, marketing preferences are kept as long as the customer account remains active. This ensures effective communication and tailored marketing efforts.

Disclosure To Third Parties

We never sell your data to any other firm or company. The data we have collected from you will only be disclosed to third parties for providing your orders, doing some business functions, offering better customer care, and under legal requirements. These third parties are restricted from using this data for any purpose. They can only use it to provide services on our behalf or required by law.

Your Data Choices 

We give you full choice and rights regarding the data we have collected from you.

  • Obtain a copy of your information.
  • Request corrections for any inaccurate or incomplete details.
  • Ask for your information to be deleted.
  • Request a limitation on how your data is processed.
  • Express your objections to specific data processing methods.
  • Ask for your data to be transferred to you or a different organization.

Child Protection

We care about keeping children safe and don’t collect personal information from anyone under 13. If you think your child has shared any information with us, please let us know, and we’ll remove it immediately. Thank you for visiting carpetsonlinedubai.ae!